JCE Celebrates Innovation Award Win at Northern Star Business Awards
PRESS RELEASE JCE Energy Ltd., a specialist in off-grid power solutions for hazardous areas, has been awarded the prestigious Inspiration…
After Sales Service
24/7 support, maintenance, inspections and upgrades to keep all JCE systems safe and performing.
After-Sales Service
Performance doesn’t stop at hand-over – neither do we.
Lifecycle care for every JCE system
From the moment your equipment is energised, our dedicated after-sales team keeps it safe, compliant and running at peak efficiency. Whether it’s a battery-enclosure on a desert solar farm or a Zone 1 MCC on a North Sea platform, you can rely on the people who built it to look after it.
What our service package includes
- 24/7 technical support – direct access to CompEx-qualified engineers for fault-finding, spares advice and remote diagnostics
- Planned maintenance & Ex inspections – scheduled visual, close and detailed checks to IEC 60079-17, backed by digital Ex registers and traffic-light reports
- Rapid spares & repairs – like-for-like components from our UK stock or drop-in upgrades that extend asset life while preserving certification
- Upgrades & life-extension – firmware updates, control-logic enhancements and retrofit packages that boost performance without a full replacement
- Remote monitoring – secure gateways stream real-time data to our support centre, enabling predictive maintenance and minimising unplanned downtime
- Operator training – tailored courses on installation, maintenance and safe operation, delivered on site or at our Aberdeen and Plymouth facilities
Global reach, local response
With service hubs in Aberdeen, Plymouth and partner locations worldwide, we can mobilise field technicians swiftly, even to the most remote installations. All personnel hold CSCS/ECS cards, IPAF certification and up-to-date HSE training, ensuring safe, efficient intervention every time.
Why choose JCE for after-sales service?
- Single point of accountability for warranty, maintenance and upgrades
- OEM parts and expertise guarantee compliance and performance
- Transparent pricing and service agreements tailored to your operational schedule
Need support, spares or a service agreement? Contact our team and keep your JCE equipment working safely and efficiently for decades to come.